What personal information do we collect from the people that visit our blog or website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, postal address, phone number or other details to help you with your experience.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason (e.g. newsletter subscription or marketing messages), we will ask you directly for your expressed consent and provide you with an opportunity to withdraw your consent.
You may withdraw your consent at any time by clicking on an “unsubscribe” link which is offered at the bottom of every email we send.
You may also withdraw your consent anytime, by contacting us at [email protected] or mailing us at: Dave Bird Running, 37 Fairfield Place, Bristol UK BS3 1LH
How do we use your information?
When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and phone number. This enables us to both fulfil and support the products you purchase.
When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system so we can better improve the experience for all our users.
Email marketing: With your permission, we may send you emails about new products, free and premium content (i.e. blog posts, YouTube videos, reports/whitepapers, etc.), and special events.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
i) To allow us to better service you in responding to your customer service requests
ii) To administer a contest, promotion, survey or other site feature
iii) To quickly process your transactions
iv) To send periodic emails regarding your order or other products and services
v) We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
vi) Also, if our site is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell and support our products and services.
IMPORTANT: We do not sell, rent or otherwise disclose your personal information to any third parties, including but not limited to advertisers, strategic partners or vendors. Again, we take your privacy very seriously.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We implement a variety of security measures as users enter the site and submit or access information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We use third party services (Clickfunnels, SamCart, Stripe) to host and manage payments. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Infusionsoft’s data storage, databases and the general Infusionsoft application. They store your data on a secure server behind a firewall.
How secure are payments?
Your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our third party providers.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, you can be reassured that we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Do we use 'cookies'?
i) Help remember and process the items in the shopping cart
ii) Understand and save user's preferences for future visits
iii) Keep track of advertisements
iv) Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf
v) We use a login cookie so members do not have to re-enter their username and password each time they return to our site
vi) We also use tracking pixels (e.g. Google Analytics) to aid in measuring and tracking where our website traffic is coming from and to track the performance of our site
vii) Finally, we use remarketing pixels from Facebook and Google to aid in customized, targeted follow-up advertising.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies, some features we use to enhance your user experience will be unavailable. However, you can still place orders .
Third party services and links
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Users are able to change their personal information:
i) By emailing us
ii) By calling us
iii) By logging in to their account
iv) By chatting with us or sending us a ticket
Dave Bird Running, 37 Fairfield Place, Bristol, United Kingdom BS3 1LH [email protected]
Last Edited on 20-10-2016